Privacy Policy

Effective Date: September 19, 2024

This Privacy Policy describes the privacy practices of Techfleek Technologies Pvt Ltd . (“ techfleek ,” “we “, “us ” or “ our “) and how we handle personal information that we collect through our digital properties that link to this Privacy Policy, including our website as well as through social media, our marketing activities, webinars, conferences and other activities described in this Privacy Policy (collectively, the “ Service ”).

Index

  • Personal Information we collect
  • How we use your personal information
  • How we share your personal information
  • Other sites and services
  • Security
  • International data transfer
  • How to contact us

Personal information we collect

Information you provide to us. Personal information you may provide to us through the Service or otherwise includes:

  • Personal information like email address, country(optional), zip code(optional) are being stored for creating demographic profiles of individual customers as well as groups. API and Secret Keys of  the account in centralised exchanges are being stored in a third party Key Management Service(KMS) provider.
  • Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Third-party sources. We may receive personal information about you from third-party sources. For example, we may obtain your personal information from third parties such as publicly-available sources and data providers.

Automatic data collection. Our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications and other online services, such as:

Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, IP address, and general location information such as zip code and geographic area.

Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them.

Cookies. Some of our automatic data collection is facilitated by cookies and similar technologies. For more information, see our (Cookie Notice – Website Plugin).

How we use your personal information

We use your personal information for the following purposes or as otherwise described at the time of collection:

Service delivery. We use your personal information to:

  • provide, operate and improve the Service and our business;
  • communicate with you about the Service, including by sending
  • announcements, updates, security alerts, and support and administrative messages;
  • understand your needs and interests, and personalise your experience with the Service and our communications; and
  • provide support for the Service, and respond to your requests, questions and feedback.

Research and development. We may use your personal information for research and development purposes, including to analyse and improve the Service and our business. As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you.

Compliance and protection. We may use your personal information to:

  • comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
  • protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
  • audit our internal processes for compliance with legal and contractual requirements and internal policies;
  • enforce the terms and conditions that govern the Service; and
  • enforce the terms and conditions that govern the Service; and prevent, identify, investigate and deter fraudulent, harmful, unauthorised, unethical or illegal activity, including cyberattacks and identity theft.

How we share your personal information

We may share your personal information with the following parties and as otherwise described in this Privacy Policy or at the time of collection.

Service providers. Companies and individuals that provide services on our behalf or help us operate the Service or our business (such as hosting, information technology, customer support, email delivery,marketing, and website analytics). As examples, we may use Google Analytics and Amplitude to collect and process analytics information on our Services.

Blockchain. Given that the blockchain is a public record, the transaction records associated with any transactions you make using the Service will be publicly available on the blockchain.

Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.

Business transferees. Acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganisation, sale or other disposition of all or any portion of the business or assets of, or equity interests in Techfleek Technologies Pvt Ltd (including, in connection with a bankruptcy or similar proceedings).

Other sites and services

The Service may contain links to websites, mobile applications, and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions.

Security

We employ a number of technical, organisational and physical safeguards designed to protect the personal information we collect. We attempt to collect as little personal information as possible to provide the Service. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.

International data transfer

We are headquartered in India and may use service providers that operate in other countries. Your personal information may be transferred to India or other locations where privacy laws may not be as protective as those in your state, province, or country.

International data transfer